INTRODUCTION OF GRABFOOD
GrabFood is a subsidiary service from Grab on food delivery. It has officially started in Malaysia in 2018 after the a success in GrabCar. Today, Grabfood is considered as one of the best food delivery platform in the country.
REQUIREMENT FOR GRABFOOD & GRAB EXPRESS RIDER (Delivery Partner):
1) Malaysian Citizen (Blue MyKad)
2) Aged 18-69 years old
3) Riders above 50 years old will have to go through a medical checkup process
4) Driving License B/B2 (L License is NOT accepted)
5) Own an Android/IOS smartphone
6) Never work for GrabExpress/GrabCar/GrabTaxi
7) Never had any background issues (police/court cases)
8) Never banned or suspended by Grab before.
9) Reside in Kuala Lumpur and Selangor areas.
All new riders are REQUIRED to take Typhoid Immunisation shot before attend for Grabfood interview and account activation.
REQUIRED DOCUMENTS
1) Identification Card (IC)
2) Driving License(Active and Non-L)
3) Copy of your motorcycle insurance covernote, page contents the below details:
- Applicant name or ALL RIDER
- Motorcycle model & number plate
- Manufacturer year
- Validity of coverage period
4) Copy of your Roadtax
5) JPJ Grant (For new motorcycle)
Riders will be sent a link for online training and quiz. Sign up via the Registration Form below for further instruction.
GRABFOOD & GRABEXPRESS REGISTRATION FORM (KL SELANGOR)
1) Firstly, collect all the five (5) required documents above. Take a clear photo and make sure all the words and clear in the photo.
3) After you have submitted your registration form. Registration admins will WhatsApp you and send your further instructions within 24-hours (Monday - Friday). You have to follow the steps and instruction exactly to avoid time wastage on your registration process and appointments.
4) The entire process will take approximately 7-14 days including individual background screening.
FREQUENTLY ASKED QUESTIONS (FAQ)
How much is the total cost I am expecting to be a GrabFood rider?
The total cost is RM150. For starting, RM50 of E-Pay topup, RM100 will be deducted via your completed trips later (RM50x 2 weeks).
Typhoid Immunisation (Updated November 2020)
Starting on November 2020 onwards, Typhoid immunisation injection is no longer required until further notice. Having said that, new riders only have to submit the above registration form and wait for collection of GrabFood bag appointment SMS.
What is the cost of Typhoid Immunisation?
Typhoid cost varies from different clinics. Check with local clinics for pricing. Grab will reimburse a maximum of RM41 for the cost of Typhoid Immunisation after you have successfullly registered as a Grabfood rider.
How long can my Typhoid Immunisation last?
3 years
Will I receive Jacket or Helmet for GrabFood?
Not for now. However you can submit your request at our office AFTER your account is activated.
Can I change my GrabFood bag?
Yes. If you have met below work requirement:
Above 9 months = FREE
Below 9 months = RM150
Can I change my operating city?
Yes. After you have completed 20 trips within a month and active for a minimum of 3 months.
Can I change my service type from HALAL to NON HALAL to GrabExpress?
No, Riders are NOT ALLOWED to change their service type. Riders have to adhere to all the current service type available. Bags specifically for HALAL, NON-HALAL and GrabExpress services will be provided.
Any penalty if I did not start after receiving the GrabFood bag?
RM50 Topup will be forfeited and your slot will be given to next interested rider. Minimum of 20 jobs in 30-days after receiving your Grabfood bag is a must.
How much commission will Grab deduct from my fare?
0%. Grab will not deduct any commission from rider's collected fare.
Can I operate outside of my registered city (KL SELANGOR) ?
No you cannot.
Payment method for GrabFood?
All payments will only be completed in GrabPay. GrabFood does not have cash transactions.
Are there any work schedule for GrabFood riders like other companies?
No. As a GrabFood rider, you can online anytime you want as long it is inside hotspot and busy hours. Just stay online in your application and standby at any hotspot.
Estimation of GrabFood Rider income?
On average, base fare for each delivery is RM4-RM10 depends on distance. Bonuses will be added on peak hours and high demand areas.
Background issues such as criminal case, police case, court case, dangerous driving summons.
All new riders MUST HAVE clean background and do not have more than three (3) summons in a year or nine (9) in 3-years.
How many types of GrabFood services are there?
Two (2). Halal Fleet and Non-Halal Fleet.
I have worked for GrabCar/ GrabFood/ GrabTaxi/ UberEAT. What should I do now?
You should contact Grab Existing Partner support 0327881300 for your account status. You DO NOT have to register new account.
I want to register GrabFood for my restaurant. I do not want to register GrabFood rider.
Check this link for more information
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