[MAKLUMAN BERKENAAN COVID-19 - GRAB]
With regards to the recent announcement by our Prime Minister's message on COVID-19, we would like to assure you that ALL our services - GrabFood, GrabMart, Transport and GrabExpress - will continue to operate as usual. We remain committed to serving and supporting all our drivers, delivery partners, merchant partners, passengers and staffs as we go through this tough time together as a nation.
Rest assured, we will continue to keep you updated with any further developments. So do stay tuned.
In the meantime, we urge you to follow MOH's advice and adopt precautionary measures to protect yourself, your family and the greater community. If you are feeling unwell and exhibit symptoms such as fever, cough and difficulty breathing, we would like to urge that you visit the nearest screening hospital to be tested immediately.
Thank you for your kind understanding and stay safe.
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Yesterday, Malaysia declared a two-week, nationwide movement-control order. We would like to assure our community that Grab’s services – Food, Mart, Delivery and Transport – continue to operate to serve our community in Malaysia.
Our hearts go out to protecting our drivers’ and merchants’ income, and to protecting our community’s health and safety. Therefore, we will be adopting the following measures:
Passengers
We strongly encourage our passengers to go cashless with GrabPay to minimise physical contact.
We will temporarily suspend GrabShare and GrabBike to encourage safe, social-distancing practices.
We will introduce a ‘Ride Cover’ policy, in collaboration with our insurance partner, Chubb, to include coverage for Covid-19. Passengers can opt in at RM0.35 per ride from March 23 to April 1, 2020. This coverage will be valid till April 30, 2020.
Driver-Partners
We will close our Grab Driver Centres nationwide from March 18 to 31, 2020. We aim to reopen on April 1, 2020 (pending further developments). Driver-partners can refer to our help centre for assistance.
We are subsidising masks, to be made available to our drivers on GrabBenefits, on a first come first service basis.
We will introduce a car-based delivery service to improve income opportunities for our driver-partners.
URGENT REMINDERS TO OUR COMMUNITY:
We are committed to support MOH in their response to Covid-19:
We urge our community to provide feedback if you notice any driver, delivery-partner or passenger exhibiting symptoms.
We urge our community to inform us immediately if they have been tested positive for the Covid-19 virus, and have come into contact with a driver or passenger, so that we can assist MOH with contact tracing.
We will temporarily suspend accounts that have been exposed to Covid-19, working closely with MOH.
We will provide financial assistance to affected drivers and delivery partners while their account is on hold. We will provide RM1,000 to a partner who contracts Covid-19 on the job, and RM300 for a driver who is quarantined as a result of exposure during a ride or delivery.
In these trying times, we remain committed to serve and support our community to the best of our ability. As a united Malaysia, we are confident that we will weather these challenging times together.
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[PADA PENDAPAT ADMIN GRABDRIVERMY.BLOGSPOT.COM]
Grab masih akan beroperasi seperti biasa sebab GrabCar di bawah kategori Pengangkutan. Walau bagaimanapun, ini masih di bawah tanggunjawab pemandu sendiri sama ada terus online atau offline.
Jika pemandu memilih untuk terus online, pastikan anda memakai topeng muka setiap masa dan bersihkan tangan dan sekitar kereta anda dengan sanitizer untuk mengelakkan wabak COVID-19 dari terus menjebak.
Selain dari itu, pastikan anda sentiasa baca berita dan pengumuman COVID-19 terkini dari pihak kerajaan dan pihak Grab dalam 2-minggu yang ketara ini.
Kalau anda masih perlu online dan drive atas pelbagai desakan. Simpan surat pengesahan di bawah untuk menunjukkan kepada pegawai bertugas semasa melalui roadblok.
https://drive.google.com/file/d/1J5MzkUG0cK2gKP68Z84doe45fqgRUuZH/view
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